AgenticRentOS
Tenant Portal Terms
These terms describe invitation-only tenant access, tenant-specific data boundaries, and account responsibilities.
- Version
- 1.5
- Effective date
- 2026-10-26
- Last updated
- 2026-10-26
Authorized Tenant Access
Tenant Portal accounts are intended for authorized tenant representatives. Registration may require a single-use invitation associated with an existing tenant, suite, and lease record.
Account Security
Users must protect their credentials, use account-recovery tools only for their own accounts, and notify management if they suspect unauthorized access. Passwords are stored as non-retrievable hashes and are never available to management or the assistant.
Tenant Data Boundaries
Tenant features are scoped to the authenticated tenant account. A tenant may not access another tenant's lease, invoice, payment, receipt, document, message, maintenance, or account records.
Documents and Notices
Portal copies and assistant summaries support account administration. The executed lease, official notices, and records supplied through authorized management channels remain the controlling documents.
Rent Reminders
Your landlord may send you rent reminder emails through AgenticRentOS. They are courtesy payment reminders, not legal notices, and they do not change what you owe or when. You can stop them at any time with the link in any reminder.
Late Fees
If your lease provides for a late fee, your landlord may approve one through AgenticRentOS for a month whose rent is past due after the grace period. It appears as its own invoice in the portal. AgenticRentOS does not decide whether a late fee is owed or how much it is; your landlord does, under your lease.
Maintenance and Messages
Portal maintenance requests and messages are not emergency dispatch services unless management has expressly stated otherwise. Life-safety emergencies should be directed to the appropriate emergency service and management channel.